Shipping + Returns
The time I need to prepare an order for shipping varies.
Our dress-up clothing and accessories are handmade to order and have a turn around time of 3 - 5 working days ... this might be slightly longer at busy times but we will contact you to confirm when you can expect to receive your beautiful items.
Party items are sent within 24 hours.
All UK post is sent using Royal Mail Signed For service.
All orders for Europe and the rest of the world are sent using Royal Mail International Standard delivery. If you would like the peace of mind of tracking your parcel please choose the International Tracked and Signed shipping option so you can trace your lovely package until it arrives safely with you.
ESTIMATED SHIPPING TIMES
United Kingdom: 1-2 business days
Europe: 3-5 business days
Rest of the World: 7-10 business days
I will do my best to meet these shipping estimates, but once the parcel is handed to Royal Mail it is out of my hands.
CUSTOMS & IMPORT TAXES
Please note that where customs charges and local taxes apply these are payable by the customer.
TO RETURN A PRODUCT TO US
Please notify us in writing or mail us at firstname.lastname@example.org of any intended cancellation or return within 7 days of purchase or receipt of your product.
Return the product to us unworn with tags at: For Just ONE Day, 2 Sylvandale Avenue, Manchester, M19 2FB
Please return the goods in appropriate packaging including full contact details and specify any exchange you'd like to make.
Please obtain proof of posting. Please note that the exchange of products is conditional on stock availability.
Items are refunded according to the price at which they were bought. We'd appreciate an explanation for your return so we can continue to improve our products.
If we have designed a custom product for you it is not returnable.